liv hotel pcl hospitality Slide YOUR SUCCESS IS
OUR PASSION
PCL provides strategic advice with result-driven hotel consulting and management services to optimize your business for success.

OUR SPECIALITIES

HOTEL DEVELOPMENT CONSULTANCY SERVICES AND HOTEL MANAGEMENT

PCL Hospitality is a proven leader in hotel management and asset consulting services in Thailand. Whether you are developing a hotel from the ground up, negotiating a management contract, optimising operational performance, assessing an acquisition opportunity, or executing a sale, PCL will guide you with insight and advice.
Throughout the hotel investment cycle, we have the expertise and proven ability to help owners achieve their objectives.

Feasibility Study


PCL has been commissioned to conduct hotel feasibility studies on many projects throughout Thailand and Indochina.  The hotel feasibility study is a comprehensive analysis conducted to assess the viability of a proposed hotel project.  It involves evaluating various factors and variables to determine whether the hotel development is financially and operationally feasible. The study provides valuable insights to investors, developers, and stakeholders to make informed decisions about investing in or developing a hotel property.

It involves evaluating market demand, financial projections, location suitability, development costs, operational considerations, and return on the investment (ROI). The study helps stakeholders make informed decisions by providing insights into the potential profitability and challenges of the project. Based on the findings, recommendations are given to either proceed with the project or make necessary adjustments.

PCL will give recommendations on the type of hotels, number of rooms, size of rooms and facilities that the project should have in view of the ROI.

Technical Services / Design Management Consultant


PCL hotel project consultants can support the design team to ensure that the hotel design is functional, supports efficient workflows, enhances the guest experience, and promotes revenue generation.

Architects and interior designers can design aesthetically appealing spaces but, it is equally important to recognize that profitability is driven by the ability to drive revenue and manage the operational costs.  The right space and design are critical to ensure the ROI, this must not be overlooked.

PCL project team works with many international hotel operators on newly built hotel projects and renovation projects, and throughout the years we have developed in-depth knowledge of technical requirement to give quality advise to our independent hotel owners and franchise hotel owners.

Hotel Project Management (pre-con)


PCL has a full-time team that focuses on Project Management, the process of overseeing and coordinating the design aspects of a hotel project, from conceptualization to completion. It involves managing various elements such as architecture, interior design, MEP, lighting, audio visual, IT, kitchen and back of house planning.

Our in-house team specializes in hotel projects only, which gives PCL a competitive advantage compared to the general project consultants.

The key responsibilities include:

  • Project Planning: We collaborate with the project owner and other stakeholders to establish project objectives, scope, and budget.
  • Schedule Management: We develop and manage project schedules, tracking progress and milestones to ensure timely completion.
  • Project Coordination: We act as the central point of contact and facilitate effective communication among all project stakeholders. This involves coordinating the work of different designers, ensuring compliance with plans and specifications, and resolving conflicts or issues that potentially may arise during construction.
  • Cost Estimation and Budgeting: We will work with Quantity Survey (QS) on preparing detailed cost estimates for the entire project.
  • Contractors and Suppliers Selection: We will assist the QS team with the tendering process in selecting the suitable contractors, subcontractors, and direct purchase packages.

Hotel Management (Third-Party Operator Service)


Full Hotel Management Service or Hotel Management Agreement (HMA) is a comprehensive service where PCL Hospitality takes over the day-to-day operations of a hotel on behalf of the owner.  This arrangement allows the owner to benefit from the expertise of seasoned professionals while focusing on other aspects of their business or personal endeavors.

Here’s a breakdown of the scope:

  • Operational Oversight: PCL assumes responsibility for all operational aspects of the hotel, including front desk operations, housekeeping, maintenance, food and beverage services, and more. They ensure that the hotel runs smoothly and efficiently on a daily basis.
  • Revenue Management: Maximizing revenue is a crucial aspect of hotel management. PCL employs strategic pricing and distribution tactics to optimize room rates and occupancy levels, ultimately driving higher revenue for the owner.
  • Marketing and Sales: Effective marketing and sales efforts are essential for attracting guests and driving bookings. We develop and implement marketing strategies, manages online and offline sales channels, and conducts promotional activities to increase the hotel’s visibility and revenue.
  • Financial Management: Managing finances is a critical aspect of hotel management. PCL handle budgeting, financial reporting, and cost control measures to optimize profitability and ensure the hotel’s financial health.
  • Human Resources: Managing a diverse workforce is a key responsibility of hotel management. PCL oversees recruitment, training, and performance management processes to foster a motivated and skilled team that delivers exceptional service.
  • Engineering Services: PCL provides engineering expertise to address any technical issues or maintenance requirements that arise within the hotel. Conducting regular inspections, implementing preventive maintenance programs, and coordinating repairs or upgrades as needed to uphold safety standards and compliance regulations.

Overall, PCL Hospitality offers a comprehensive solution for hotel owners seeking professional expertise and support in managing their properties.  By entrusting the day-to-day operations to a reputable management company, owners can focus on long-term strategy and growth while enjoying the benefits of a well-managed and profitable hotel.

HOTEL PROJECT DEVELOPMENT

  • Site assessment
  • Project feasibility
  • Hotel operator selection
  • Technical service
  • Design team setup
  • Project management

Our hospitality consulting services ensure that when it finally comes time to break ground, everything goes smoothly. From site assessment and project feasibility, to design team setup and the selection of the right hotel operator for your brand, PCL will be at your side throughout the process.

We offer experienced project management services and advice during both the pre- and post-opening phase that will help keep your hospitality project on the path to success.

PRE-OPENING STAGE

  • Critical path
  • Pre-opening budget
  • FFE & OSE support
  • Recruitment support
  • Operation setup
  • Business plan & strategy

The pre-opening stage is critical to the success of any hotel. From the moment you break ground, until the doors are opened to your guests, everything you do affects the success of your project.

This is the time when your business plan and brand strategy has to be in place. You must also have the knowledge and assets in place to create a pre-opening budget that covers everything from recruitment support and staff training, to FFE and OSE support. And of course you need a team behind you capable of carrying out your business plan. Our hotel management consulting services guide you through this critical pre-opening phase and into the daily operation of a successful hotel venture.

POST-OPENING PHASE

  • Full asset management
  • Enhance operational performance
  • Maximising profit
  • Business turnaround strategy
  • Repositioning
  • Rebranding

Once you’ve opened your doors to the public, your brand’s reputation and collective assets are the two most important facets of your operation to be monitored to ensure your continued success.

Throughout a hotel’s birth and development, our hotel asset management services are designed to provide the financial foundation that enables a hotel project to take the next step. PCL also offers hotel reputation management services that will ensure your brand is favourably represented in all open communications with the public.

If later down the line you decide that a rebranding or repositioning strategy is necessary then we can offer advice that will preserve the integrity of your brand throughout the process. And if your rebranding or repositioning strategy entails new investment opportunities, we also offer hotel investment consulting services as well.

Post-opening we can continue to provide hotel asset management advice as needed. PCL sees its clients as long-term partners. We can provide our wide range of consulting services for our partners whenever necessary to ensure their continued success.